SOLUTION FOR SLEEP APNEA
Signifier created eXciteOSA — a daytime therapy for mild sleep apnea. It’s solution is a mouthpiece and control unit that deliver twenty minutes of stimulation to the tongue and surrounding muscles to reduce a common cause of sleep apnea. They launched eXciteOSA with their hardware and a functional software platform to onboard the first 100 patients in 2020.
THE eXciteOSA PLATFORM
Signifier partnered with Somerset & Church to expand the functionality and scalability of the eXciteOSA software platform which includes iOS and Android mobile apps connected to the cloud. The challenge was to design, develop, test and launch a patient experience that would delight the patient, and encourage consistent, daily use.
FAST TIME TO MARKET
In under 16 weeks we built a new cloud infrastructure, back end application, cloud, web portals for sleep clinics and medical equipment vendors, two native apps for patients, and launched in the Spring of 2021. The first clinical trials began soon after launch.
IMPROVING ON MVP
In the following months we quickly prototyped in Marvel, developed and launched additional functionality to increase patient adherence by thoughtful product design, subtle nudges from the app, texts and email, and a stable, always-available cloud service. As the software matured, we collected feedback from patients, doctors and Signifier’s support, sales and domain experts to refine the UX and build out the roadmap.
CREATING AND MAINTAINING GOOD HABITS
Successful patients are measured by their consistency. Sleep doctors recommend daily therapy to improve and maintain excellent sleep health.
Although creating new habits is hard, and sticking with it can be even harder, the overall eXciteOSA patient adherence is now above 80%. Once a patient develops the habit that we help them create, they typically keep up with their therapy.
TECHNICAL STUFF
We built the iOS and Android apps natively to create the highest quality and most secure patient experience. The back end application is in Python and Javascript, with an Angular front end experience for clinicians and medical equipment vendors.
The platform is an AWS multi-zone, redundant architecture and is designed to handle the future growth in clinics, patients and surges in demand.
READY TO SCALE
The eXciteOSA platform serves over 5,000 patients and supports clinics in several countries in North America and Europe. Signifier conducted several clinical trials in parallel from 2020-2022 and is planning more in the future.
This platform is carefully architected with load balancing, high performance databases and redundancy to make sure that it is ready for any patient or clinic, anywhere in the world.